STANDARD SHIPPING WITHIN THE UNITED STATES:
Most in-stock items should arrive on your doorstep or in your mailbox within 4-7 business days after the customer receives their tracking number via email.
Orders placed by 9am MST will be processed the same business day. Most in-stock items should arrive on your doorstep or in your mailbox within 2-3 business days after the customer receives their tracking number via email (excluding holidays).
OVERNIGHT: AVAILABLE WITHIN THE UNITED STATES ONLY
Orders placed before 12:00pm MST will be processed and shipped the same business day. Orders placed after 12:00pm MST will be processed and shipped the following business day (excluding holidays). Orders placed on Friday after 12:00pm MST will be processed and shipped the following Monday (excluding holidays).
STANDARD SHIPPING INTERNATIONAL:
Most in-stock items should arrive on your doorstep or in your mailbox within 7-11 business days after the customer receives their tracking number via email.
INTERNATIONAL TAXES AND CUSTOMS CHARGES
International customers may be required to pay sales tax, duty and/or Customs charges. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Laced Hair is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.
Orders are processed Monday through Friday excluding weekends and holidays. Tracking information is sent via email on the day that the order is shipped out.
If a change of address is made directly with your local post office or FedEx, Laced Hair will not be held responsible for any lost or misdelivered parcels. Requests for change of address must be made directly with Laced Hair via Support@lacedhair.com prior to your order being shipped.
If a customer error in the shipping address is made during the checkout process (eg, incorrect/incomplete address), customers must contact Laced Hair via Support@lacedhair.com one hour after the order is placed for correction. Otherwise once shipped the customer must contact the USPS or Fedex to have changes made.
Laced Hair is not responsible for lost, stolen or mishandled packages (eg,damanged/opened parcels) during the delivery process.
Laced Hair is not responsible for packages delayed in transit. This includes the Holiday season.
The shipping cost for orders is non refundable.