Of course I love Laced Hair Extensions, I use them frequently and will be attending one of the classes this month in Houston. That being said, my review is actually about one of the customer service reps Isabella. I had some questions about the class, among other things, and she has been so quick to respond and extremely helpful. My last message to her, I actually sent on a Sunday and thought surely with it being Sunday it would be a few days before I heard anything back…she responded within just a few minutes!!! HIGH PRAISE from me, she has gone above and beyond as far as I’m concerned, and I will ask for her personally if I have any other questions or concerns. Genuinely sincerely, Kelly Melton